Privacy Policy

This Privacy Policy explains how aiescu ("aiescu", "we", "us") collects, uses, and protects information when you visit our website and when you use our products and services, including Skell.io, Pavleur, Twirf, Resume Builder, and other AI-powered career preparation tools (the "Services").

Information We Collect

• Website analytics: IP address, device and browser info, pages viewed, and referrers. We use privacy-respecting analytics (e.g., Vercel Analytics) without selling personal data.
• Account and communications: name, email, and messages you send us (e.g., support, contact forms). If you subscribe or purchase, payment details are processed by our payment provider (we don't store full card numbers).
• Application diagnostics (optional): crash logs and usage telemetry to improve reliability. For desktop applications like Skell.io, you can disable optional telemetry in settings where available.
• Content you choose to process: prompts, audio recordings for pronunciation analysis, interview practice sessions, or files you upload to our services. We process this to provide the service and do not sell it. We do not use customer content to train our AI models unless you explicitly opt in.
• AI API usage: When using our services that integrate with third-party AI providers (OpenAI, Google, Anthropic, Deepgram), your content may be processed by these providers under their respective privacy policies. We recommend bringing your own API keys (BYOK) where possible for enhanced privacy control.

How We Use Information

• Provide and maintain the website and Services.
• Improve performance, safety, and user experience across our products.
• Communicate with you about updates, security, and support.
• Comply with legal obligations and prevent abuse.
• Analyze aggregate usage patterns to improve our AI models and features.

Privacy-First Approach

Many of our products, particularly skell.io, are designed with privacy as a core principle. Where possible, data processing happens locally on your device. For features requiring cloud processing (such as speech-to-text transcription or AI analysis), we minimize data collection and provide transparency about what is processed.

Legal Bases (EEA/UK)

We process personal data on the basis of contract (to deliver the Services), legitimate interests (to improve and secure our Services), consent (where required for optional features), and legal obligations.

Sharing and Transfers

We may share data with service providers acting on our behalf (e.g., hosting, analytics, payments, AI processing) under contracts that require appropriate security and confidentiality. Data may be processed outside your country with safeguards such as Standard Contractual Clauses. We never sell your personal data.

Data Retention

We retain personal data only as long as necessary for the purposes described above, then delete or anonymize it according to our retention policies and applicable law. For local-first applications like Skell.io, data remains on your device and you control deletion.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your data, restrict or object to processing, and withdraw consent. California residents may opt out of "sharing" for cross-context behavioral advertising. We do not sell personal data.

To exercise rights, contact us here.

Security

We employ administrative, technical, and physical safeguards appropriate to the nature of the data. This includes encryption in transit, secure storage practices, and regular security audits. No method of transmission or storage is 100% secure.

Children

Our Services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes

We may update this policy from time to time. Material changes will be noted on this page with a new effective date.

Contact

For any questions about this Privacy Policy, please contact us here.